Shipping policy

Shipping Policy

All orders at Vecchio Studio are made to order. This means each item is crafted specifically for you before it is dispatched.

Processing Times

Orders are typically processed within 2–3 business days. During busy periods, this may take slightly longer. You will receive a confirmation email once your order has been dispatched.

UK Shipping

We offer complimentary shipping on all UK orders via Royal Mail Tracked 48.

Estimated delivery: 2–3 working days after dispatch

You may also upgrade your delivery to Royal Mail Tracked 24 at checkout for an additional cost:

Estimated delivery: 1–2 working days after dispatch

Please note that delivery times are estimates and may vary due to postal delays outside of our control.

International Shipping

We ship worldwide using Royal Mail International Tracked for an additional cost, calculated at checkout.

Estimated delivery: 5–10 working days after dispatch (varies by destination)

International customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

Tracking Your Order

Once your order has been dispatched, you will receive a tracking number via email so you can follow your delivery.

Delays & Issues

While we work closely with our shipping partners, delays can occasionally occur. Vecchio Studio is not responsible for delays caused by couriers, customs, or incorrect shipping information provided at checkout.

If your order appears to be lost or significantly delayed, please contact us at vecchio.studio@outlook.com, and we will do our best to assist.

Incorrect Addresses

Please ensure your shipping details are correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.